Privacy Policy

Welcome to Flat Clearance North West London. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you utilize our services. This includes:

Name
Email Address
Phone Number
Physical Address

Non-Personal Data

In addition to personal information, we may collect non-personal data such as:

Browser Type
Operating System
IP Address
Visitor Behavior

How We Use Your Information

Your information is used in the following ways:

To Provide Services: We use your data to deliver and improve our flat clearance services.
Communication: To respond to your inquiries and provide customer support.
Marketing: With your consent, to send you promotional materials and updates.
Legal Compliance: To comply with legal obligations and protect our rights.

Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our services, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Data Encryption
Secure Servers
Regular Security Assessments
Access Controls

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal information.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information.
Objection: You can object to the processing of your personal data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us through our designated channels.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a minor, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Automated Decision Making and Profiling

We do not engage in automated decision-making processes or profiling that could significantly affect you. Decisions about our services are made based on a combination of automated and manual processes to ensure fairness and accuracy.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related functions, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you as required by applicable law. We will also take steps to mitigate the breach and prevent future occurrences.

Compliance with Laws

We adhere to all applicable laws and regulations regarding data privacy and protection. This includes compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Feedback and Complaints

If you have any feedback or complaints regarding our privacy practices, we encourage you to share them with us. We take all concerns seriously and strive to address them promptly and effectively.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.